Customer Complaint Settlement Scheme

CUSTOMER COMPLAINT SETTLEMENT SCHEME (CCSS) FOR THE TELECOMMUNICATIONS INDUSTRY
Multibyte Info Company Limited has participated in the Customer Complaint Settlement Scheme (hereinafter referred to as "CCSS").
The CCSS is a mediation scheme set up by the telecommunications industry to help resolve billing disputes in deadlock between customers and their telecommunications service providers.
The mediation service is provided by an agency set up under the Communications Association of Hong Kong, an industry association representing the communications sector in Hong Kong.
For further information on the CCSS, please call the CCSS hotline at 21809521 or visit the CCSS website at http://ccss.cahk.hk.

调解声明

电讯业的解决顾客投诉计划
博元讯息科技有限公司，已参与“解决顾客投诉计划”（计划）。
计划是由电讯业界所设立的调解计划，协助客户与其电讯商解决一些已陷入僵局的计帐争议。调解服务是由代表香港通讯业界的组织“香港通讯业联会”成立的代理机构提供。
有关计划的详情，请致电计划热线21809521或参考计划的网站http://ccss.cahk.hk。

調解聲明

電訊業的解決顧客投訴計劃
博元訊息科技有限公司，已參與「解決顧客投訴計劃」（計劃）。
計劃是由電訊業界所設立的調解計劃，協助客戶與其電訊商解決一些已陷入僵局的計帳爭議。調解服務是由代表香港通訊業界的組織「香港通訊業聯會」成立的代理機構提供。
有關計劃的詳情，請致電計劃熱線21809521或參考計劃的網站http://ccss.cahk.hk。